Wednesday 23 August 2017

How to reject a job applicant over the phone

How to reject a candidate or a job applicant? What is applicant rejection by employers? Let the candidate know ASAP.


Many hiring managers wait until the end of the hiring process before they notify unsuccessful candidates. Personalize, personalize, personalize. For candidates, that rejection is equally – arguably more – torturous.

Some experts agree that once you interview candidates, you should call them with the bad news. When to Call and Reject a Job Applicant Either the hiring manageror the HR staff should call the applicants you are rejecting just as you call the applicant to whom you want to make the job offer—if not sooner. You want to leave each applicant with a positive view of your organization which simple, timely communication will achieve. Here’s how to foster positive relationships with rejected candidates: Reject candidates as soon as possible. Show rejected candidates you value their time with quick communication.


Give honest (but useful) feedback. Candidates want to hear from you. One of the biggest advantages is definitely that the recruiter can use his voice to soften the negative outcome this conversation is going to have.

Job applicants who are not selected for an interview deserve a rejection letter so that they can move on with their job search. Wherever possible, you should also end by repeating their strong points. And reaching out by text is unprofessional.


If you can’t reach the person the same. Email is an appropriate and often more comfortable way to turn down a request for a second interview. They made a good offer, but you have to refuse.


You’ve got better options. Or you learned the company is shady. You might need that job later. People do it all the time and come out clean as whistles. One of the most difficult parts of the hiring process is rejecting job applicants and having to give them the bad news.


Ask any talent acquisition agent and they will confirm this. There are many useful tips we can follow that will help us improve the candidate experience while informing them of their unfavorable. A job applicant is a person who applied for your open job position by sending the required documents (a resume and or portfolio), but did not qualify for the next phase of the selection process.


Refrain from rejecting the job offer by leaving a voice-mail message. However, do not state on the voice mail that you are calling to reject the job offer. Thank the hiring manager for considering you for the job opportunity.

Start by thanking them for the offer and say something positive about the process, role or company. Then explain that, unfortunately, you’ve taken the difficult decision to decline the offer. It’s uncomfortable, to be sure, but most of the time a candidate appreciates the candor, and thanks. But the more gracious move is to call and speak with the person who would have been your manager. It’s easy to take a rejection personally by blaming your personality or interview technique on your failure to land the job.


Try not to read too much into your rejection, these decisions are rarely based solely on your performance. If the application came through SEEK, you can reject them via the candidate management system. It’s never easy to decline a job offer, especially when you feel like you need a job.


But sometimes it’s worth waiting it out for the right job, and not just one that happens to be available. Take a deep breath and don’t forget that you’re dealing with this because you’re great and people want to hire you.

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